We have scheduled a maintenance window to provide hardware updates on April 6, 2018. This work is scheduled to begin at 12:00 AM (EDT) and we will be leaving the maintenance window open for six hours. Please note that this will be executed in a manner that takes advantage of our network's redundancy and resiliency in order to ensure minimal impact on your services. No further action is required on your part.
During this maintenance window, the most you should witness are potential brief periods of increased latency and/or packet loss as traffic is moved to and from the connection on which work is taking place. If you experience any issues extending beyond this, please let us know. We are available to assist with any questions or concerns via livechat, out help desk, or by telephone.
Wednesday, April 4, 2018